Shipping Policy

Thank you for shopping with NOVA. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Delivery Timeframe

Once dispatched, orders are typically delivered within 7–14 business days. Please note that delivery times may vary depending on your location and any unforeseen delays with the carrier.

Shipping Confirmation

You will receive an email notification with tracking information once your order has been shipped.

International Shipping

We ship to a range of international destinations. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Lost or Delayed Parcels

If your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you.